Frequently Asked Questions

366 Bet FAQ – All Your Questions Answered

366 bet Everything you want to know — from registration to withdrawals, bonuses to betting rules — all your questions answered on this page.

Answers to 60+ Questions
Fully in Bengali
Regularly Updated
Search Questions
Deposit Withdrawal Bonus Registration Password Bet
60+
Total FAQ answers
8
Topic categories
24/7
Live Support
5 min.
Average Issue Resolution

How 366 Bet helps you

We're always ready to answer any question you may have

Comprehensive FAQ Database

Detailed answers to 60+ questions covering registration, deposits, bonuses, and betting rules — all in one place.

Smart Search System

Type any keyword to instantly find relevant questions and answers. Results appear in milliseconds.

24/7 Live Support

If your question isn't covered in the FAQ, chat directly with our support team — available online around the clock.

Regularly Updated

Our FAQ is regularly updated based on new features, policy changes, and commonly asked questions.

Fully in Bengali

All FAQs are written in plain, clear language — straightforward and easy to understand.

Email Support

For complex issues, email us at support@366bet.im. You'll receive a detailed response within 1 hour.

All questions 60+
Account 8
Deposit 8
Withdrawal 7
Bonus 8
Betting 8
Security 7
Responsible Gaming 6

No results found. Try a different keyword or contact support.

View All Questions →

Account & Registration

8 questions

on the Registration page Enter your name, mobile number, email, and date of birth. Set a strong password and agree to the terms and conditions. After OTP verification, 366 bet Your account will be activated. The entire process takes just 5 minutes.

No. Only one account is allowed per mobile number, email address, and device. 366 bet account can be created. Attempting to open multiple accounts may result in all accounts being closed and any funds forfeited.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and a reset link will be sent to you. If you run into any issues, support@366bet.imto get in touch.

366 betYou must be at least 18 years old to register. A National ID (NID) may be requested for age verification. Accounts found to belong to minors will be closed immediately.

You can update your email and contact details from Profile Settings. To change your name or date of birth, you'll need to submit KYC documents and contact support. For security reasons, some changes may take up to 48 hours to process.

support@366bet.imEmail us. Withdraw any remaining balance before your account is closed. For self-exclusion, please visit our Responsible Gaming Use the tools on the page.

The KYC (Know Your Customer) process verifies your identity and ensures the legitimacy of financial transactions. A copy of your NID or passport may be required for large withdrawals. This is done entirely for your own protection.

Yes, 366 bet Opening an account is completely free — no membership fees, registration charges, or monthly subscriptions. Register for Free Now

Deposits & Payments

8 questions

366 betbKash, Nagad, Rocket, Dutch-Bangla Mobile Banking, and various bank online transfers are all accepted. bKash and Nagad are the most popular options for instant deposits.

366 betThe minimum deposit at 366 bet is ৳500. To qualify for the 200% welcome bonus, a minimum deposit of ৳500 is required. Deposit up to ৳10,000 to receive the maximum bonus amount.

bKash and Nagad deposits are typically credited to your 366 bet It will be credited to your account. Bank transfers may take 15–30 minutes. If you experience any issues, please contact support with your transaction ID.

Yes, completely safe. 366 bet's financial transactions are all protected with 256-bit SSL encryption. We use PCI DSS compliant payment gateways. Your card or mobile banking details are never stored on our servers.

First, wait 15 minutes. If it still hasn't gone through, check your mobile banking statement to see whether the amount was deducted. If it was, contact support with your transaction ID and a screenshot, support@366bet.imEmail us. Issues are typically resolved within 1 hour.

A 200% bonus is automatically credited on your first deposit after registration — no code or separate application required. Visit the Promotions page for details on other available bonus offers.

Once a deposit has been credited to your account, it cannot be directly reversed. However, you can withdraw your balance at any time — provided the wagering requirements have been met. Funds including bonus balance are eligible for withdrawal.

The maximum deposit limit depends on your chosen payment method. bKash and Nagad generally have a daily limit of ৳1,00,000. For larger amounts, please use a bank transfer. Special limits apply for VIP members.

Withdrawals & Cashing Out

7 questions

Standard members receive withdrawals within 5–30 minutes. Silver VIP: 15 minutes, Gold VIP: 10 minutes, Diamond VIP: instant. Slight delays may occur late at night or on weekends.

366 betThe minimum withdrawal amount at 366 Bet is ৳300. Daily withdrawal limits vary by membership tier. Diamond VIP members can withdraw up to ৳5,00,000 per day.

First, check your account's "Transaction History" to see if the status shows as "Processing." If it still hasn't arrived after 30 minutes, contact support. Note that pending KYC verification can hold up withdrawals — complete that first.

366 bet Withdrawals are generally free of charge. However, mobile banking payment gateways may apply their own fees (e.g., bKash cash-out charges). These charges are imposed by bKash, 366 bet No.

Yes, but only after meeting the specified wagering requirements. Typically, you need to turn over 10–20x the bonus amount. Once the conditions are met, any winnings earned from the bonus can be fully withdrawn.

If the withdrawal is still "pending," you may be able to cancel it within a certain timeframe. A cancel button will be available in the withdrawal section of your account. Once approved, cancellation is no longer possible.

No. For security reasons, withdrawals can only be sent to your registered payment method. Transfers to third-party numbers are strictly prohibited. This policy is in place to prevent money laundering and to protect you.

Bonuses & Promotions

8 questions

Registration Complete the process and make your first deposit. A 200% bonus will be credited to your balance automatically — no separate code required. Example: deposit ৳1,000 and get a total of ৳3,000.

Wagering means you must place a specified amount in bets before withdrawing a bonus. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to wager ৳10,000. Once the requirement is met, the bonus balance converts to real balance.

Send your referral code or link to a friend. When they sign up and make their first deposit, you'll receive a ৳500 bonus. Your referred friend also gets a special reward. Find your link in the "Refer" section of your account.

At the end of each week, 10% of your net losses is returned as cashback. For example, a net loss of ৳10,000 in a week earns you ৳1,000 cashback. Cashback is credited to your account every Monday.

Welcome bonuses must generally be used within 30 days. Other bonuses have their own validity periods, which are communicated at the time of the offer. Any unused bonus expires automatically once the validity period ends.

VIP points are earned automatically with every bet — typically 1 point per ৳100 wagered. Accumulate points to advance through Bronze, Silver, Gold, or Diamond VIP tiers and unlock exclusive benefits.

Our On the Promotions page, Daily offers are available on the site. Special offers also appear on the homepage when you log in. Enable SMS and email notifications so you never miss a deal.

If bonus abuse is detected — such as multiple accounts or false information — all bonuses will be forfeited and the account permanently suspended. 366 bet Rewards fair players. Terms & Conditions Read.

Betting & Games

8 questions

366 betoffers betting on 30+ sports including cricket, football, tennis, badminton, basketball, volleyball, hockey, boxing, and e-sports. Visit our on the Bet page View all markets.

Live betting lets you place bets in real time while a match is in progress. Odds change from moment to moment. Simply log in and go to the "Live" section — you'll see all ongoing matches and can bet on your preferred markets.

Once a bet is placed, it generally cannot be cancelled. However, before a match begins, you may use the "Cash Out" feature to partially or fully cash out your bet. If a match is cancelled, your bet is automatically refunded.

366 bet Decimal odds are used. For example: odds of 2.50 mean a ৳100 bet returns ৳250 (total), giving you a profit of ৳150. The higher the odds, the lower the chance of winning — but the greater the reward.

If a match or event is cancelled, your stake is fully refunded. For parlay bets, the cancelled event is removed and the remaining events determine the outcome at their respective odds.

366 bet's Live Casino features 200+ games including Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, Teen Patti, Crazy Time, and Monopoly Live. Bangladeshi-hosted tables in Bengali are also available.

Playing select slots or casino games gives you a chance at the jackpot. A Progressive Jackpot grows by adding a small portion of every bet placed. To find out more, Jackpot page See.

The minimum bet is ৳10. The maximum varies by event and market — typically up to ৳1,00,000. Special higher limits apply for VIP members. Limits may be somewhat lower for live betting.

Security & Privacy

7 questions

Yes. 366 bet Internationally licensed, secured with 256-bit SSL encryption, and PCI DSS compliant. Our security team monitors the platform 24/7. Millions of Bangladeshi members play safely with us every day.

Completely secure. Your information is stored on encrypted servers and is never shared with any third party. Our Privacy Policy Read.

Immediately support@366bet.imEmail us or reach out via live chat to report it. We will lock your account immediately, verify your identity, and restore your access. Never share your password with anyone.

Go to "Security" under your profile settings and enable "Two-Factor Authentication (2FA)." SMS OTP verification will be activated on your mobile. You'll need to enter an OTP each time you log in — this significantly enhances your account security.

Always 366bet.im Verify the domain. We will never ask for your password, OTP, or card details. Do not log in through unknown links or apps. If anything seems suspicious, contact support immediately.

Yes. Your betting history, deposit, and withdrawal details are completely confidential. This information is never shared with any third party except where required by law. To learn more, Privacy Policy Read.

Contact support immediately and reset your password from a new device. With 2FA enabled, unauthorized access is nearly impossible. You can also remotely terminate all active sessions on your account.

Responsible Gaming

6 Questions

Responsible gaming means enjoying betting as entertainment — never as a source of income. Bet within your means, set limits, and take breaks when needed. To learn more, Responsible Gaming Page See.

Go to the "Responsible Gaming" section in your profile to set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Go to the "Responsible Gaming" section in your profile and select "Self-Exclusion." Choose a duration ranging from 6 months to 5 years. During this period, you will not be able to open a new account and will receive no marketing communications.

Contact our Responsible Gaming team — support@366bet.im. All consultations are completely confidential and free of charge. On the Responsible Gaming page, Find more tools and information.

Immediately support@366bet.imLet us know and we'll take immediate action. 366 betAccounts for users under 18 are strictly prohibited. Keep your devices password-protected if shared with family members.

A cooling-off period is a temporary break lasting anywhere from 24 hours to 30 days, during which you cannot log in to your account. It's a highly effective way to prevent impulsive decisions. You can activate it from the Responsible Gaming section in your profile.

Still have questions?

366 bet Can't find your answer in the FAQ? No worries — our expert support team is always ready to help in Bengali. Most issues are resolved in as little as 5 minutes on average.

Live Chat
The fastest way to get help. Log in to the site and click the chat icon. Average response time: 2 minutes.
Email Support
support@366bet.im — For complex issues. Detailed response within 1 hour.
Call Support
Speak directly with us for urgent matters. Dedicated line available for VIP members.

Send a quick message

Send us a message using the form below — we'll get back to you within 1 hour

Get Started Today

Got all your answers? Join now!

366 betRegister for free. On your first deposit, 200% Bonus and enjoy 24/7 support.

Account in 5 minutes | bKash & Nagad supported | SSL secured

Free registration 200% Bonus 24/7 support Instant Withdrawal
বাংলা